Shipping Information
We strive to keep all items offered on our site in stock for immediate shipment. However, on occasion we may be out of stock of a particular item or size. In this case we will notify you promptly. NOTE: We only ship to US addresses at this time. Please look for international shipping in the near future.
Merchandise Returns
If you are not satisfied with the quality or size of your shirts. You must request a return authorization from our customer service department at [merch@txrd.com]. We can not accept any returns which have not received return authorization. We will not accept returns after 30 days. Next, you will need to ship your item back to us for a reship or credit. Shipping charges are not refundable. We will gladly exchange your product for an identical or similar product. Note: we do not accept returns on washed or worn shirts. All sales are final on Custom or special order products.
Damaged Orders
If your order arrives damaged, contact our customer service department at [merch@txrd.com]. We will make every effort to promptly ship you a replacement item.
Order Cancellation
Once your order is placed, we begin preparing your merchandise immediately. After we authorize your transaction, we are unable to make changes or cancellations to your order.
Privacy Notice
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
The type of information we will collect about you includes:
- Your Name
- Shipping and Billing Address
- Phone Number
- Email Address
- Credit/Debit/Payment Details
We will never share or sell your information.
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.
We may use technology to track visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to track your cart and identify you.
If you have any questions/comments about privacy, you should contact us at [online_merch@txrd.com].
Conditions of Use
Welcome to the Lonestar Rollergirls (TXRD) Online Store. This document governs your use of this site. By using the Site, you agree to follow and be bound by these terms:
General
We may from time to time change the rules that govern your use of the Site. Your use of the Site following any such change constitutes your agreement to follow and be bound by the rules as changed. We may change, move or delete portions of, or may add to, the Site from time to time including, but not limited to, content and equipment and/or software needed for access or use.
Copyrights, Trademarks and other Intellectual Property Rights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, and written and other materials that are part of the Site are copyrights, trademarks, trade dress and/or other intellectual properties owned by the TXRD Lonestar Rollergirls. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by the TXRD Lonestar Rollergirls.
The materials on the Site, and the Site as a whole, are intended solely for personal, noncommercial use. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the materials on the Site without the prior written consent of the TXRD Lonestar Rollergirls.
User Comments, Feedback and other Submissions
All comments, feedback, suggestions, and/or ideas submitted or offered to the TXRD Lonestar Rollergirls or otherwise submitted in connection with your use of the Site will remain propery of the TXRD Lonestar Rollergirls. Such disclosure, submission or offer shall construe an assignment to the TXRD Lonestar Rollergirls of all rights, titles and interests in all copyrights and other intellectual property rights in such comments, feedback, suggestions, ideas and other submissions.
Accuracy of Colors
We have made every effort to display as accurately as possible the colors and/or graphics of products that appear on the Site. However, we cannot guarantee that your monitor´s display of any color and/or graphic will be accurate. The colors you see will depend on your monitor and may differ from the actual colors of our product. We will have no liability as a result of any differences between the appearance of colors and/or graphics displayed on your monitor and on any finished product purchased by you.
Duties and Taxes
All duties and taxes incurred while shopping at the TXRD Lonestar Rollergirls are the sole responsibility of the customer. TXRD Lonestar Rollergirls is not responsible for any orders with pending taxes or duties.
Computer Services
You are responsible for any access charges incurred through on-line services, telephone companies, or Internet service providers used in obtaining access to the Site.
Warranty/Disclaimer of Liability
YOU ACKNOWLEDGE THAT USE OF OUR SITE IS AT YOUR SOLE RISK. THE SITE IS NOT WARRANTED TO BE ERROR FREE OR UNINTERRUPTED, AND THERE IS NO WARRANTY AS TO THE RESULTS OBTAINED THROUGH USE OF THE SITE. THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THE SITE, AND THAT THE TXRD LONESTAR ROLLERGIRLS SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THE SITE.
Governing Law
The Site is created and controlled by the TXRD Lonestar Rollergirls, LLC. in the State of Texas. The laws of the State of Texas will govern all terms, conditions and disclaimers on the Site, including this Agreement, without giving effect to any principles of conflicts of laws.